Privacy Policy

1. Introduction

TheTravelr ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (thetravelr.app) and mobile application (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly: email address, display name, profile photo, travel journals, photos, and any other content you choose to share.
• Account information: username, password (stored in hashed form), and account preferences.
• Usage data: pages visited, features used, interactions within the app, and time spent on the Service.
• Device information: device type, operating system version, unique device identifiers, and mobile network information.
• Location data: approximate location (if you grant permission) to provide location-relevant travel content.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Provide, operate, and improve the Service.
• Personalise your experience and surface relevant content.
• Communicate with you about updates, new features, and support.
• Ensure the safety and security of the community.
• Comply with legal obligations.

We do not sell your personal information to third parties.

4. Sharing of Information

We may share your information in the following circumstances:

• With service providers: trusted third-party vendors who assist us in operating the Service (e.g. cloud hosting, analytics, email delivery), subject to confidentiality obligations.
• Public content: travel journals, photos, and profiles you mark as public are visible to other users of the Service.
• Legal requirements: when required by law, court order, or governmental authority.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us at support@thetravelr.app. Some data may be retained for a limited period as required by law.

6. Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict processing of your information.
• Data portability — receive your data in a machine-readable format.

To exercise any of these rights, contact us at support@thetravelr.app.

9. Cookies

Our website uses essential cookies to operate correctly. We may use analytics cookies to understand how users interact with the site. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: